Dive Into Malaysia agrees to help
plan client itineraries to the
best of their ability within a
reasonable amount of time.
Services provided will depend on
the chosen package, on-time
payments, and any other agreed
upon services. The base price is only
for a one hour consultation and follow
up email.
Dive Into Malaysia is NOT responsible
for booking any part of the
client's trip, including but not
limited to, flights, trains, ferries,
buses, taxis, accommodations,
activities, meals, airport pick-up
or drop-offs, anything Covid-19
related, etc.
Dive Into Malaysia is not responsible
for changes in costs regarding
flights, transportation services,
accommodations, activities or the
like, and we cannot be held liable
for changed or canceled plans for
any reason.
It is the sole responsibility of the
client to ensure they are prepared
to travel.
While Dive Into Malaysia will do their
best to plan an itinerary
according to the client's travel
preferences and latest information,
Dive Into Malaysia is not
responsible for any part or whole of
the itinerary.
In the event that a client decides
to change their plan after
services have begun or desires an
entirely new itinerary, an
additional payment equal to the
original will be required to have a
new consultation.
Sharon Gourlay and Dive Into Malaysia
reserves the right to end services
with a client at any time for any
reason, in which case refunds will
be considered on an individual
case-by-case basis.
Dive Into Malaysia reserves the right
to add affiliate links at their
discretion, and may or may not
receive compensation if the client
makes purchases through these
links.
The client understands that the
Transportation Security
Administration requires them to
carry a government issued
identification card in order to
board a flight.
The client understands that the
name, date of birth, and gender
that appears on their
identification card must exactly
match the same such data that is
listed on their airline ticket and in
their booking records.
The client acknowledges that
their failure to strictly comply with
these requirements may result in
denied boarding or an undue
delay at an airport security
checkpoint causing them to miss
their flight.
Dive Into Malaysia is not responsible
for the issuance of travel
identification such as passports
and/or visas and travelers should
ensure they have or have been
approved for the appropriate
documents before purchasing
travel. Dive Into Malaysia cannot
give visa advice.
The client understands that if
traveling internationally, they must
have a valid passport and
depending upon their destination
and nationality, they may need to
obtain one or more visas.
The client understands that the
suppliers, tour operators, and
businesses whose names appear
in any planning provided by
Dive Into Malaysia are those who are
actually responsible for providing
the services described.
The client consents to and
requests the use of those
suppliers and agrees not to hold
Sharon Gourlay or Dive Into Malaysia
responsible should any of these
suppliers: 1) fail to provide the
travel services the client has
purchased; 2) fail to comply with
any applicable law; or 3) engage
in any negligent act or omission
that causes the client any sort of
injury, damage, delay or
inconvenience.
The client accepts that Sharon
Gourlay and Dive Into Malaysia are not
responsible for, nor will they attempt
to hold either of them liable for any
injury, damage, or loss the client may
suffer during their trip, regardless of
any recommendations that are made
by Sharon Gourlay or Dive Into
Malaysia. This includes the client and
the entire traveling party.
The client understands that Sharon
Gourlay and Dive Into Malaysia highly
recommend the purchase of travel
insurance for any trip, but Sharon
Gourlay and Dive Into Malaysia are not
responsible for booking any type of
insurance for the client.
All payments must be made prior
to services and no refunds will be
given for any reason. If you change
or cancel your consultation within
24 hours of the booked time, it will
be forfeited with no refund.